Effective September 8, 2026
These Terms of Service (“Terms”) form a binding agreement between you and Glow Innovate Inc. concerning access to the Website and the purchase of goods. If you do not agree, do not use the Website.
3.1 Eligibility and Accounts
You must be at least eighteen (18) years of age and capable of entering a contract under the law of your state. You are responsible for account credentials and for all activity under your account. We may refuse, suspend, or close an account that presents fraud, chargeback, or abuse risk.
3.2 Products, Pricing, and Availability
We sell home furnishings and related household goods, including window treatments, area rugs, and bedding accents, to customers in the United States. Prices are stated in U.S. dollars and exclude tax unless shown otherwise at checkout. We may correct pricing, typographical, or availability errors before shipment and will cancel and refund an affected order if we cannot honor the posted price. Photographs are illustrative; natural fibers and dye lots may vary slightly.
3.3 Orders and Payment
An order is an offer to purchase. Acceptance occurs when we send a shipment confirmation. We accept the payment methods displayed at checkout, currently including major cards via Stripe and PayPal. You represent that you are authorized to use the selected method. We may pre-authorize the payment method at checkout.
3.4 Fulfillment Model
Orders may be fulfilled from Company-controlled inventory or from third-party warehouses and suppliers located in the United States (including dropship and third-party logistics). Title and risk of loss pass to you when the carrier receives the goods. Delivery dates are estimates.
3.5 Prohibited Use
You shall not: misuse the Website; scrape or overload it; post unlawful content; infringe intellectual property; attempt to circumvent security; or use the store to resell our goods in a manner that misrepresents the source of the products.
3.6 Intellectual Property
The Website, trademarks (including Glow Innovate and glowinnovate), product copy, and original photography are owned by Glow Innovate Inc. or its licensors. You receive a limited, revocable license to access the Website for personal shopping. No other license is granted.
3.7 Reviews and User Content
If you submit a review or other content, you grant us a non-exclusive, royalty-free, worldwide license to use that content in connection with the Website and our marketing. You represent that the content is accurate and that you have the right to grant this license.
3.8 Disclaimer of Warranties
EXCEPT FOR THE EXPRESS 30-DAY RETURN RIGHTS AND ANY WRITTEN MANUFACTURER WARRANTY DESCRIBED IN THE REFUND AND RETURNS POLICY, THE WEBSITE AND THE GOODS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES; IN THOSE STATES THE LIMITATION LASTS ONLY FOR THE MINIMUM PERIOD REQUIRED BY LAW.
3.9 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLOW INNOVATE INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY ARISING OUT OF ANY ORDER SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE GOODS GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER NEW YORK LAW.
3.10 Indemnity
You will indemnify and hold harmless Glow Innovate Inc. from claims arising out of your misuse of the Website, your breach of these Terms, or your violation of law, except to the extent caused by our willful misconduct.
3.11 Dispute Resolution
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Except for claims that may be brought in small-claims court in Albany County, New York, any dispute arising out of the Website or an order shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The seat of arbitration is Albany, New York. Class actions and class arbitrations are waived to the extent permitted by law. Either party may seek injunctive relief in state or federal court in Albany County, New York, to protect intellectual property or to stop unauthorized use of the Website.
3.12 Miscellaneous
If any provision of these Terms is unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. We may assign them to a successor. These Terms, together with the Privacy Policy, Refund and Returns Policy, and Shipping Policy, are the entire agreement concerning the Website.